Our Privacy Policy
Who we are
Young Explorers HQ delivers high quality after school clubs in coding, languages and STEM subjects for primary children. Our website address is: www.youngexplorershq.co.uk. You can contact us at hello@youngexplorershq.co.uk or via our contact form.
What Personal Data We Collect
We may collect and process the following personal information:
• Parent/guardian names and contact details
• Child’s name, age, and school
• Emergency contact information
• Medical or dietary needs
• Feedback and session responses
• Payment confirmation details (via Monzo invoicing)
• Photographic consent preferences (granted or declined)
• Information you submit through forms on this website (such as your name, email address, phone number, school, and the content of any message you send us)
• Your cookie and tracking preferences, stored in your browser’s local storage
• Technical information collected automatically when you visit our website, including your IP address, browser type, device information, referring URL, and the pages you view (server logs)
How We Collect Data
• Through Microsoft Forms (used for registration, consent, and feedback)
• Through direct communication (email or phone)
• Through forms on the the youngexplorershq.co.uk website
• Through other electronic means (WhatsApp, social sedia messaging etc)
• When payments are made via Monzo invoices
• Through forms on this website (e.g. our contact and “Introduce a school” forms; submissions are sent to us by email via our delivery provider, Resend)
• Through cookies and similar technologies in your browser (see “Cookies” below)
• Automatically through our website’s server logs when you visit any page (e.g. IP address, browser and device information)
Why We Collect Your Data
We collect and use your data for the purposes below. Each is supported by a lawful basis under UK GDPR:
• Registering children for sessions and managing attendance — Contract
• Communicating important updates to parents/guardians — Contract and Legitimate interest
• Issuing invoices and confirming payments — Contract and Legal obligation (record-keeping for tax purposes)
• Ensuring child safety, wellbeing and care during our sessions — Legal obligation (safeguarding and health and safety)
• Managing photographic permissions for marketing or promotional use — Consent (which you can withdraw at any time)
• Gathering feedback to improve our services — Legitimate interest
• Responding to enquiries you submit via our website forms or by email — Legitimate interest
• Running website analytics to understand how our site is used — Consent (only when you opt in via our cookie banner)
Legal Basis for Processing
We process your data under the following lawful bases:
• Consent – when you voluntarily provide data via forms, including photography permissions
• Contract – to deliver services you’ve signed up for
• Legal obligation – particularly around safeguarding and health and safety
• Legitimate interest – for improving our services and responding to enquiries
How We Store and Protect Your Data
Your data is stored securely in password-protected and access-controlled systems, including Microsoft Forms, email, and Monzo. We implement appropriate security measures to safeguard your personal data.
Who We Share Data With
We do not sell or share your personal data with third-party advertisers.
We may share your data if:
• It is necessary to comply with legal or safeguarding requirements
• You give us explicit permission to do so
We also use trusted third-party providers (sub-processors) to help us run our website and services. These providers act on our instructions and only access data to the extent needed to perform their services:
• Cloudflare, Inc. — website hosting, content delivery and security. Processes IP addresses, request metadata and server logs.
• Resend — sends emails generated by our website forms (e.g. contact and “Introduce a school” submissions). Processes the contents of those messages.
• Google LLC / Google Ireland Limited — provides Google Analytics 4 when you have given consent. Processes pseudonymous device and usage data.
• Microsoft — provides Microsoft Forms, used for registration, consent and feedback collection.
• Monzo Bank Ltd — provides our invoicing and payment service.
How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, safeguarding, or regulatory requirements. Once data is no longer required, it is securely deleted or anonymised.
Your Rights
Under UK data protection laws (UK GDPR), you have the right to:
• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
To exercise any of these rights, contact us at hello@youngexplorershq.co.uk.
Cookies
Our website uses cookies and similar technologies (including browser local storage) to provide essential functionality and, with your consent, to understand how visitors use the site.
When you first visit our website, you will see a cookie banner asking how you want us to handle non-essential cookies. We group these into three categories:
Essential — Always on. Required for the site to function and to remember your cookie preferences. We store your consent choices in your browser’s local storage under the key “yehq_cookie_consent_v1”. No tracking cookies are set in this category.
Analytics — Off by default; loaded only if you opt in. We use Google Analytics 4 (measurement ID G-0D8ELNLQJL) to understand how visitors find and use our site. When enabled, Google sets a small number of cookies (typically prefixed with “_ga”) on your device. These cookies expire after up to two years (Google’s default). Data is shared with Google LLC and may be processed outside the UK.
Contact Forms — Functional cookies used to keep our website forms working. These do not track you and contain no personal data beyond what is needed to operate the form.
How to change or withdraw your consent. You can change your cookie preferences at any time by clearing your browser’s site data for this website, which removes the stored consent record and re-displays the cookie banner on your next visit. You can also block or delete cookies through your browser’s settings. If you choose not to accept analytics cookies, the site will continue to work normally; only the analytics tracking will not load.
Contact Us
For any questions or concerns about your data, please contact:
hello@youngexplorershq.co.uk
Last updated: 27.04.26